Minimum chargeable weight of every ocean shipment is 20kg. You can still ship the parcels weighing less than 20kg, but the shipping fee will be charged based on 20kg.

Shipping fee:

$5/kg + New Zealand domestic shipping.

Please contact Ship2u team for the quote of New Zealand domestic shipping.

Shipping fee invoices for Ocean Korea shipments are issued after the shipments are arrived in New Zealand.

Credit card payment system for Ocean Korea shipments is on the progress, thus credit card payments for Ocean Korea shipments are temporarily not accepted.

When you receive your invoices for Ocean Korea shipments via email, please pay them by Internet banking.

In order to check your past transaction on the old version of Ship2u website,

please go do "Dashboard -> View past transaction". 

If you log in for the first time on the new version of Ship2u website,

Please click "Log-in -> Find PW" to get a temporary password.

The chargeable weight of your parcel will be based on the greater

of its actual weight or volumetric weight.

[length(cm) x width(cm) x height(cm)]/6,000cm  

New Zealand Customs' announcement of increased import entry fees has been effective from 1st of July 2015.

Depending on the value and type of items you purchase, GST and/or duties may be payable to the New Zealand Customs when your parcel reaches New Zealand. Information about these charges is on the New Zealand Customs website (http://www.customs.govt.nz/Pages/default.aspx).

If your parcel is not exempted for GST and/or duty charges due to the value and type of items, you are required to pay $42.81 + GST for import entry fees (was previously $40.77 + GST). 

Please use the calculator on the "What's My Duty" website (http://www.whatsmyduty.org.nz/) to estimate your potential charges before purchasing your parcel in the USA and Korea.

Please note that this will only apply to parcels that caused additional costs through clearance by NZ Customs.

If you are receiving any parcel that is exempt from Duty and/or GST, there will be no clearance charge applied.

MPI or Ministry for Primary Industries is New Zealand's quarantine department.

New Zealand is free of many of the pests and animal or crop diseases which exist in many other countries. In order to ensure that this remains so, and to protect the livestock and agricultural industries, the Ministry of Primary Industries  must clear all goods entering the country.

For more detailed general information about how MPI operate, and tips on what is allowable within New Zealand please visit their website at www.mpi.govt.nz

For most shipments through Ship2u, it is very unlikely that MPI would not clear them.

For some shipments including food, used products etc, MPI may request a hold.

Ship2u would prepare all of the necessary paperwork for each shipment at a charge of $15+GST.

In the case MPI decides to examine the shipment further based on the contents of the shipment as described on your packing list, please note that a fee is payable by all consignees for clearance entries and administration whether or not the shipment undergoes physical inspection.

Ship2u will prepare all the necessary paperwork for customers free of charge but charge the "actual cost to MPI." 

Please refer to our regular flight schedule to estimate your delivery date.

1. Regular Flight schedule departing from the USA (Once a week)

*All in NZ time 

2. Regular flight schedule departing from Korea (Twice a week)

3. Regular sea shipment schedule departing from Korea (Once every 1~2 week)

Please note : Estimated delivery time may change due to delayed flights or customs clearance issues.

As soon as all merchandise booked as one shipment arrives in the warehouse, we will weigh it and notify you.

A text message will go through to your mobile for the notification.

You may pay the freight through the Dashboard using internet banking or a credit card.